ORDER
The xylitol pastilles, xylitol chewing gum, or toothpaste order can be done and paid on the website.
SHOPPER REGISTRATION
Shopper registration is not needed. For the initial registration process due to delivery, we need your name, billing and delivery address, email address, and appropriate telephone contact number if problems are observed during the delivery. Registration information is not used in marketing.
METHOD OF PAYMENT
You can choose which currency the prices are shown as on the website between euros and Swedish crowns. The payment will still be made in euros no matter what you choose. You can pay by the options displayed on the website.
PayPal offers online international payment services. Your payment information and credit card information will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order.
MultiSafepay as a payment service provider offers popular online payment methods in Europe and internationally. More information on MultiSafepay.
DELIVERY EXPENSES
Delivery expenses are shown before paying the order. The options appear when you have filled in the address information. GLS Finland offers reliable shipping solutions in Europe. Its core market is Europe, where it is one of the leading parcel carriers. GLS has nationwide networks. Finnish Posti offers shipping solutions outside Europe. The delivery costs are paid with the order.
For the Baltic countries, shipping costs start at 14,90€ with Postal Parcel International Baltic or at 19,00€ with GLS Europe.
For other EU countries, shipping costs start at 19,00€ with GLS Europe. Free Shipping for orders over 200€ in the EU.
For countries outside of the EU, shipping costs start at 45,00€.
DELIVERY AND RETURNING POLICY
The delivery can be expected within 2 to 4 business days in Europe and from 5 -10 days outside Europe from the dispatch date. If the product does not meet your expectations, you may return or exchange it within 14 days of receiving it. If the packages of xylitol or dental products have been opened we do not return the full refund. You are responsible for the cost of returning the goods. You are also responsible for returning the goods to us to receive a full refund and delivery expenses are NOT returned.
SHIPPING INFORMATION OUTSIDE THE EU TERRITORY
Orders shipped outside the EU contain all the necessary documents. When receiving the order outside the EU, the buyer is fully liable for the payment of the customs duty from the amount exceeding the tax-free purchase limit. If you are not sure, we recommend contacting the customs authorities of your country and clarifying the conditions of customs duties and taxes.