ORDER
The xylitol pastilles, xylitol chewing gum or toothpaste order can be done and paid at website.
SHOPPER REGISTRATION
Shopper registration is not needed. For the initial registration process due to delivery we need your name, billing and delivery address, email address, and appropriate telephone contact number if problems are observed during the delivery. Registration information is not used in marketing.
METHOD OF PAYMENT
You can pay by the options displayed on the website. Klarna’s Buyer Protection, PayPal or Checkout Finland Oy offers online international payment services. Your payment information and credit card information will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order.
DELIVERY EXPENSES
Delivery expenses are shown before paying the order. GLS Finland offers reliable shipping solutions in Europe. Its core market is Europe, where it is one of the leading parcel carriers. GLS has nationwide networks. Finnish Posti offers shipping solutions outside Europe. The delivery costs are paid with the order.
DELIVERY AND RETURNING POLICY
The delivery can be expected within 2 to 4 business days in Europe and from 5 -10 days outside Europe from the dispatch date.
If the product does not meet your expectations, you may return or exchange it within 14 days of receiving it. If the packages of xylitol or dental products have been opened we do not return the full refund. You are responsible for the cost of returning the goods. You are also responsible for returning the goods to us in order to receive a full refund and delivery expenses are NOT returned.
SHIPPING INFORMATION OUTSIDE THE EU TERRITORY
Orders shipped outside the EU contains all the necessary documents. When receiving the order outside the EU, the buyer is fully liable for the payment of the customs duty from the amount exceeding the tax-free purchase limit. If you are not sure, we recommend to contact customs authorities of your country and clarify the conditions of customs duties and taxes.
